Shipping Policy

Thank you for visiting and shopping at JoyfulJive. Below are the terms and conditions that constitute our Shipping Policy.

Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to unforeseen circumstances.

Shipment to P.O. Boxes or APO/FPO Addresses

JoyfulJive ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. However, overnight and expedited shipping options are not available for these destinations.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

JoyfulJive is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

JoyfulJive is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Need Help?

If you have any questions about our shipping policy, please contact us at support@joyfuljive.com.